“We have minimal visibility of our network and want to run an RFP to improve our processes.” The Situation: Minimal visibility of transport task Legacy arrangements in place with carriers Prior benchmarking had identified opportunity across price and process improvement. The Outcome: Annualised benefit of 10 to 20% Rationalisation of carriers with improved performance metrics. The Client: The Client is a world leading manufacturer of medical devices and equipment. The Situation: The Client had minimal visibility of the entire transport task, with many legacy arrangements in place with carriers. Prior benchmarking completed by XAct Solutions identified opportunity across price and visibility/control for the Client. The Process: XAct Solutions led the RFP process following the first five phases of XAct’s proven procurement methodology. XAct led the Baseline phase to define service/ operational and process requirements, establish. AS-IS cost baseline & identify opportunities. XAct then developed the RFP word, quantitative and qualitative response documents. XAct then managed respondents, co-ordinated site visits, ensured operational understanding was clear, maintained central repository of all respondent Q&A activity and communications. XAct assessed responses and evaluated from a qualitative, quantitative and risk perspective. XAct prepared a final selection and recommendation report for the Client. XAct supported the client with the transition and implementation of a new carrier for the most sensitive freight task. The Outcome: The RFP process led by XAct Solutions yielded 10 to 20% in annualised benefit, with further upside of greater visibility/control of dedicated metropolitan fleet (delivery to hospitals and return logistics).